Land Line
Contents |
Getting it & General:
Order here or existing members can upgrade by signing into the BE member center.
The prices quoted below may change. Always double-check the BE price list vs. ours as we may not have noticed a price change since transcribing the information!
Prices:
THIS PRICE LIST IS NOW OUT OF DATE. PLEASE CROSS REFERENCE IT WITH THE OFFICIAL BE PRICE LIST BEFORE SPENDING.
THE MOST RECENT KNOWN PRICE LIST IS MARCH 2012 and updated prices are NOT reflected in the list below.
If you are unsure what category the number you wish to call is in, try the checker here: http://windows.mouselike.org/be/index.asp?DoAction=CallCosts
General costs:
| Package | Price (Monthly) | Notes | Call Charges Summary |
| Basic | £10 per month | Flat rate call costs no matter on time of day | 4.6ppm daytime and evening to land lines + 12.8p connection charge per call |
| Evening & Weekends | £11 per month | Free evening and weekend calls to land lines (01, 02 & 03 numbers) | 4.6ppm daytime to land lines + 12.8p connection charge per call |
| Anytime | £14 per month | Free calls to UK land lines (01, 02 & 03 numbers) plus 600 free minutes to over 20 countries | None other than mobiles and special numbers |
| Addons | £2.04 each per month | 1571, Call Divert, Caller Barring all calls, Caller Display, Call Waiting, Anonymous Call Block, Ring Back, Three Way Calling, Call Blocking (up to 10 numbers) - 1 Month Minimum Term for each addon. | |
| Physical installation of new lines | £85 | This charge does not apply to people who move their existing phone service to BE from another compatible BT or BT WLR rental service. (ie.. Not TalkTalk or Virgin Media cable lines). | |
| Engineer Visit | £127.66 | Only payable if the fault is found in your house wiring after the master test socket, or with your equipment. | |
| Missing Engineer Visit | £127.66 | If you are a numpty and book an engineer and then forget to be home (or don't answer the door). | |
Call Charges:
| Number.. | Notes | Daytime | Evening and Weekend | Connection Charge |
| 07 | Mobile: T-Mobile, Orange, o2, Vodafone, Three | 12.8ppm | 7.2ppm | 12.8p |
| 07 | Mobile: Other networks (Search here) | 22.5ppm | 20.4ppm | 12.8p |
| 0870 & 0845 | Where not included in package.. | 4.1ppm | 1.1ppm | 12.8p |
| 0844 & 0871 | Charges vary (Search here) | See Note | See Note | See Note |
| 0800 | Free phone | 0ppm | 0ppm | 0p |
| 01 & 02 | Land lines (where not included in package) | 4.6ppm | 4.6ppm | 12.8p |
| SPECIAL | ||||
| Directory Enquiries | 1 minute minimum charge | 100ppm | 100ppm | 0p |
| International Directory Enquiries | 1 minute minimum charge (International includes 118500) | 200ppm | 200ppm | 0p |
| "Other" Directory Enquiries | |
300ppm | 300ppm | 0p |
| SMS Sent via compatible handset | DECT etc.. phones that support SMS | 10p per message | 10p per message | N/A |
| Talking Clock (123) | 52.5ppm | 52.5ppm | Needs Verifying | |
| REVERSE CHARGE ACCEPTANCE | ||||
| UK Land Lines | Your acceptance of the call | 87.7ppm | 87.7ppm | 1112p (+ 439p minimum) |
| UK Pay Phones | Your acceptance of the call | 592ppm | 592ppm | 302p (+ 296p minimum) |
| INTERNATIONAL | ||||
| Republic of Ireland Land Line |
Where not included in package.. | 5.2ppm | 5.2pmm | 12.8p |
| Republic of Ireland Mobile |
25.5ppm | 25.5ppm | 12.9p | |
| Western Europe, EU Land Line |
Where not included in package.. | 12.8ppm | 10.2ppm | 12.9p |
| Western Europe, EU Mobile |
40.9ppm | 40.9ppm | 12.8p | |
| Western Europe, non-EU Land Line |
Where not included in package.. | 35.8ppm | 30.7ppm | 12.8p |
| Western Europe, non-EU Mobile |
61.3ppm | 56.2ppm | 12.8p | |
| Eastern Europe Land Line |
Where not included in package.. | 25.5ppm | 22.5ppm | 12.8p |
| Eastern Europe Mobile |
50ppm | 47ppm | 12.8p | |
| USA & Canada + Mobile! | Where not included in package.. | 15.4ppm | 10.2ppm | 12.8p |
| Asia Pacific Land Line |
15.3ppm | 15.3ppm | 12.8p | |
| Asia Pacific Mobile |
36.8ppm | 36.8ppm | 12.8p | |
| Remaining Countries +International Mobile |
Unknown or unlisted destinations | 91.9ppm | 91.9ppm | 12.8p |
SOURCE: BE Price List (April 2011) and BE draft Price List before launch.
Number Ranges document referenced in above file: On BT.com or o2.co.uk
Terms
Contract: Whatever is remaining on your broadband contract, no "renewal" at the end. You cannot have BE Land Line without also getting BE ADSL.
Usage: Domestic usage only. The service must not be used for business or commercial use.
Daytime period: 6am to 6pm.
Weekend period: Midnight Friday to Midnight Sunday.
Limits: None to land lines other than the 60 minute maximum free period per call.
International Free Zones
If on a tariff which supports it, the following countries are free (other than the limits mentioned above):
MOBILES NOT INCLUDED (unless specifically mentioned)!
Australia
Austria
Belgum
Canada + Mobiles!
Canary Islands
Cyprus
Czech Republic
Denmark
France
Germany
Greece
Hungary
Republic of Ireland
Italy
Luxembourg
Netherlands
New Zealand
Poland
Spain
Sweeden
The Vatican
USA + Mobiles!
Technical info
Calls that start during one period will be billed on the tariff for the period they started in. For example if you make a free call at ten minutes to 6am on the Evening and weekend calls package and hang up at 15 minutes past 6am, it will still be free.
Maximum of 60 minutes free per call. Charges will start with a connection fee + the remaining minutes if your call exceeds 60 minutes.
Based on BT WLR*(3?), porting to other phone providers or internet providers will still be easy and you get to keep your normal number.
Land Line Terms and Conditions
-*Wholesale Line Rental - BTs price list indicates that BE will be paying BT GBP 94.75 per year per line with a GBP 3.39 migration fee or GBP 47.11 for new installs. Note that these are NOT the prices that BE will be charging customers, BE need to add in the cost of running the service on their side, support costs and - obviously- a bit of profit.
Ordering Process
First, ensure that you are not within a minimum term contract with your current supplier! Migrating within a minimum term contract will result in a nasty bill from your old supplier.
If you are with BT you can check here.
If you are in contract with BT you can work out the cost of leaving them before the end using the information here.
This is subject to change but here is the process for existing customers as of 6th September 2010...
Sign in and select the + at the top left, then select Get a BE landline
Select the package that you wish to have
Ensure you have selected the right package, tick any optional extras that you wish to have then click Next.
Select the number of years and months you have been at the property. Accept the privacy policy. Click Next.
Accept the terms and conditions and agree to the charges, verify all the information shown above is correct and submit your order.
Great success!
Track your order in the member center.
View your welcome email :)
Closing your account
If you move your BE broadband to another provider you have 30 days to transfer your line rental elsewhere. If you do not migrate within this time BE will cancel your line.
